Help Center


About Shamma Sandals

Running sandals? Huaraches? What are those?

Why make sandals? How did you start?

I've tried other brands / sandals / huaraches. What makes Shammas different?

About the Sandals

Do you make full-synthetic (vegan) sandals?

I can’t seem to decide on the sandal that I need, what’s right for me?

Are these be good for everyday wear, or just for running?

Which footbed works best in wet conditions?

How long do they take to break in?

Can you feel the toe plug?

I want to use them in water, can I?

Is the soling material thick enough?

The laces seem to make contact with the ground. Will they wear out quickly?

Customer Care

Where is my package? When will it ship?

Do you have a sandal repair program?


Where is my tracking number?

How much does shipping cost?

How do you ship your packages? Who is the carrier?

Do you take international orders? How much does shipping cost?

VIP Program

What is the Shamma VIP Club?

How do I sign up for the Shamma VIP Club?

How do I refer a friend to get points?

Discounts & Coupons

I have a coupon code. How do I use it?

I'm having a problem with my coupon code?

Do you have a military discount?

Do you offer a professional discount for Physical Therapists?

I am a gear reviewer / blogger / brand representative. Will you send me your products?

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