We're happy to provide the option to get a custom sandal shape! If you need a sandal sole that is shaped differently than our standard sole shapes, you've come to the right place! Please follow the instructions below to get your customs sandals.
To begin the process, go ahead and add this custom sole shape to your cart, along with the type and size sandal that you would like to purchase. Any of our sandals are customizable!
We recommend that you print out one of our sizing templates, preferably one with the size that most closely matches your foot, to ensure you are ordering the correct size. Custom sandals are non-exchangeable, so we recommend double checking your size before ordering. Please make sure that the template prints to scale by comparing the measuring mark on the paper with a physical ruler or tape measure. If you would like help with sizing, please email us at contact@shammasandals.com.
Then, you can trace the sandal shape that you would like on the paper. Please trace the exact shape that you would like- including any additional room that you would like to have around the sandals(please note that this is different from tracing your foot itself).
Once you have your tracing complete, you can scan your tracing over to Hailey at contact@shammasandals.com (please scan the tracing using a physical scanner or printer with scanner abilities. Please do not use a phone app, as phone apps will not keep your tracing to scale). Please include your order number in the email as well.
Once we have the tracing, we will review it, ask any additional questions, and then get to work on your order!
Please note- custom sandals are considered non-returnable or refundable. Custom sandals have an additional charge of $40.00 on top of the regular retail price of the sandal model you choose. We will make your sandals exactly fitting to the tracing you provide, so please double check all measurements to ensure it is accurate before you scan your tracing to us. Please let us know if you have any questions!
Customer service can take 2 days to respond each email (good for them for not being slaves to their work!), but it was worth it. I wanted a custom shape for a pair of TrailStars, which in my mind is a little less straight-forward than other models that have one post...but Customer Service was helpful in answering questions and made the effort to reach out to the production team to make sure that what I was hoping to get out of a custom sole would be possible. I appreciate the follow-through, and am very happy with my sandals. Thank you for making the custom sole an option for your sandals!
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Sizing Chart and Adjustment Guides
SANDAL SIZING CHART
We strongly recommend using the templates to check your foot size to ensure a perfect fit!
NOTE:Make sure your printer doesn’t resize or shrink to fit when printing! You can check if the templates printed to scale by measuring the printed ruler on the page with a ruler or tape measure. Larger sizes will need to be printed Poster across 2 sheets of paper. You can download the free version of Adobe Acrobat PDF Reader and print the templates in the "poster" setting. This should print to scale across two pages.
Shamma Sandals use custom soles that are designed to give you the best possible fit and experience, so please check your measurements with our sandal sizing chart. The templates of the sandals are available for download and printing.
To size yourself, print the template out and place your foot on the template so that the toeplug hole is between your big toe and first little toe. Make sure that your toes aren’t hanging off the front of the template, and that your ankles line up with the ankle slots on the sides of the sandal. If the ankle slots are under your foot a little bit, that’s ok, the laces come up and around your feet – just make sure that your toes don’t go past the front of the sandal, that your heel doesn’t go past the back of the sandal, and that the toe hole and ankle slots line up with your feet. For the best fit, we recommend choosing a sandal size that gives you between an 1/8" (3.18mm) to a 3/16" (4.76mm) of extra room in front of your toes and behind your heel. Thus, we recommend getting sandals that are 1/4"-3/8" (6.35mm - 9.53mm) longer than your foot.
If you don't have a printer, you can measure your foot according to the instructions in the video above (Episode 4) and compare those measurements to the sandal measurements on the chart above and choose a size that is 1/4"-3/8" (6.35mm - 9.53mm) longer than your foot. You can also send your foot measurements to us at contact@shammasandals.com and we would be happy to recommend a size based off of those measurements.
BOOT SIZING CHART
For boot sizing, you can generally go with your standard street shoe size.
NOTE:Make sure your printer doesn’t resize or shrink to fit when printing! Check the measuring line of the template to a physical ruler before sizing! Larger sizes will need to be printedPosteracross2 sheets of paper.
Shamma Size
US Men’s
US Women’s
Insole Length (Inches)
5
N/A
6
9.25
5.5
N/A
6.5
9.4375
6
6
7
9.625
6.5
6.5
7.5 – 8
9.875
7
7
8.5
10
7.5
7.5
8.5 – 9
10.125
8
8
9 – 9.5
10.3125
8.5
8.5
9.5 – 10
10.5
9
9
10 – 10.5
10.625
9.5
9.5
10.5 – 11
10.8125
10
10
11 – 11.5
10.9375
10.5
10.5
11.5 – 12
11.125
11
11
12
11.3125
11.5
11.5
N/A
11.5
12
12
N/A
11.625
12.5
12.5
N/A
11.765
13
13
N/A
11.9375
13.5
13.5
N/A
12.16
14
14
N/A
12.25
14.5
14.5
N/A
12.50
ADJUSTMENT GUIDES
Did you receive your new pair of Shammas, but looking for some extra tips on how to get the perfect lace adjustments? Look no further! Below you can find step-by-step written instructions as well as videos for how to lace your sandals!
Elite Lacing System
(Our Elite Lacing System includes Elite Warriors, Elite Chargers, Elite Maximus, Elite Alphas, and Elite Ibex).
1. First, loosen all 3 strap zones until there is excess slack in each section. The straps should be extremely loose in all three zones.
2. Start by centering your foot on the sandal, so that the placement of your foot is in the desired final location (you should have equal room in front of your toes and behind your heel with this placement).
3. Now that your foot is centered on the sandal, adjust the buckle front to back to find a desirable location.
4. Now tighten the insole strap. This will dictate the buckle’s left to right position on your foot. Keep the buckle parallel with the bone behind your big toe. If the buckle is too close to the bone behind your big toe it may be uncomfortable. If this is the case, loosen the insole strap and reposition the buckle farther to the outside of the foot.
5. Now that the buckle is in it’s desired position and the insole strap is tightened, tighten the toe strap until snug and comfortable.
6. Tighten the heel strap to your desired comfort level and enjoy your Shamma Sandals!
Numa Lacing System
(Our Numa Lacing System includes Numa Warriors, Numa Chargers, Numa Maximus, and Numa Alphas).
1. First, loosen the two strap zones (heel strap section and elastic forefoot strap) until there is excess slack in each section. The straps should be extremely loose in both zones.
2. Start by centering your foot on the sandal, so that the placement of your foot is in the desired final location (you should have equal room in front of your toes and behind your heel with this placement).
3. Now that your foot is centered on the sandal, adjust the heel strap to fit comfortably.
4. Now tighten the elastic forefoot strap. This will dictate the buckle’s left to right position on your foot. The buckle will self-adjust so don't worry about placement. Push the elastic through the tension-lock buckle on the heel in order to adjust its tightness. For lifestyle use, you won't need it super tight, it should just be comfortably tight.
5. Make any adjustment on your heel strap if needed and enjoy your Shamma Sandals!
TrailStar Lacing System
(Our TrailStars Lacing System includes TrailStars Maximus, TrailStars Alpha, and TrailStars Omega).
Super Lacing System
(Our Super Lacing System includes Super Browns and Super Goats).
Models in our Super Collections have 3 adjustment zones for the perfect fit- the toe strap, the insole strap, and the heel strap.
1. First, loosen all 3 strap zones until there is excess slack in each section. The straps should be extremely loose in all three zones.
2. Start by centering your foot on the sandal, so that the placement of your foot is in the desired final location (you should have equal room in front of your toes and behind your heel with this placement).
3. Now that your foot is centered on the sandal, adjust the buckle front to back to find a desirable location.
4. Now tighten the insole strap. This will dictate the buckle’s left to right position on your foot. Keep the buckle parallel with the bone behind your big toe. If the buckle is too close to the bone behind your big toe it may be uncomfortable. If this is the case, loosen the insole strap and reposition the buckle farther to the outside of the foot.
5. Now that the buckle is in it’s desired position and the insole strap is tightened, pull any extra slack from the toe strap zone through the outside ankle slot towards the heel.
6. Tighten the heel strap to your desired comfort level and enjoy your Shamma Sandals!
Cruzer Lacing System
Our Cruzers models have 3 adjustment zones for the perfect fit - the toe strap, the insole strap, and the heel strap.
1. Adjust to Desired Fit
After centering your foot on the sandal, adjust the outside lacing so that the buckle is in a comfortable position and there is tension (but not too much) between the toe plug and ankle slot.
2. Pull On Power Sleeve
Adjust the heel strap by pulling up on the power sleeve, to create some space to tighten the heel strap. It should be enough space to grab the slack with two fingers.
3. Pull Slack Through
Pulling from the heel strap side, pull the extra slack through the bottom of the sandal until the Power Sleeve is resting in a snug position.
4. Pull On Power Sleeve
Pulling from the inside lacing side of the Power Sleeve, pull the extra slack through the Power Sleeve until the strap is flush with the sole of the sandal.
5. Adjust To Desired Fit
First, create slack underneath the buckle by creating some tension on the inside lacing side of the buckle. Adjust the lacing until comfortable.
6. Pull Slack Through
Take extra slack and feed it back through the buckle, towards the inside lacing of the sandal. Pull slack until the buckle is flush with the foot.
7. Put Extra in Keeper
To keep the extra slack secure, feed the strap through the keeper and pull until comfortable. You are now ready to explore!
Classic Lacing System
(Our Classic Lacing System includes models: All Browns, All Blacks, and Old Goats.)
For more in-depth Classic Lacing steps, please click HERE.
If you're having trouble finding the perfect fit after following the sizing or lacing guides, or if you have any questions, please Contact Us, we’re happy to help!
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